CUSTOMER SERVICE

 


S.Waweru
Head of Customer Service Section

"Welcome to Customer Service.
Thank you for choosing Kenya Meteorological Department to provide you with weather and meteorological services." 

The Kenya Meteorological Department desires to meet the needs of customers who require user specific weather and meteorological information.  The department posesses  the facilities required for meeting the specific needs of each customer. Based on the department's long experience and the high professional capabilities of its professional staff, Kenya Meteorological Department is already producing new range of weather forecast reports with much accuracy and also tailored to meet the needs of the various customers 

The departments customer service section has been set up to meet the needs of the many customers who use our weather services in Kenya and the world. We can help you find the answers to your problems and provide all meteorological and climatological information. Our goal is to aid you in every aspect of your options & future tradings in weather and meteorological aspects of your business. 

What we do

  • Scanning market information, understand weather needs of our customers.
  • Offering innovation and ideas in industries directly or indirectly affected by weather.
  • Building relations with users of meteorological information.
  •  Our goal is to achieve 100% customer satisfaction.

The right weather answers and solutions can help you evaluate your current level of service in your business in response to weather and climate conditions. 
We can determine what improvements you need to put on your business to reach weather safe conditions. 

Commercial Inquiries Form

Please use this form for inquiries about The Meteorological Department commercial activities and products. Enter in all sections of the form for us to be able to get back to you with information. When it's complete, click on the Send Now! button at the bottom of the form. If you change your mind about the entries, click the Clear All button 

 The Meteorological Department user Weather Information Services are accessible via: 

  • Registered Subscription Services
  • Order form for services
  • Call in person at the Kenya Meteorological Department Headquarters or or any of our offices countrywide
  • Ring us up. 254-20-3867880-5 
  • Write to us : 
                             The Director
                             Kenya Meteorological Department
                             P. O. Box 30259,00100 
                             Nairobi.


Whats New
As part of our efforts to improve the services we offer, we have recently created Web pages dedicated especially to the agricultural sector. We call it "Farmer's Corner". You comments on it are very much welcome.

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